The quality of the product is very good, the only downside it that the rubber block on this model is a little bit too small, it's easy to knock the box instead of the rubber block. I contacted the customer service about this and they replaced the box right away with a model with a bigger rubber block. I would definitely buy again from IKAPE.
IKAPE V3 Espresso Knock Box, Espresso Coffee Organizer Box
It’s very difficult to knock the portafilter on the to small rubber block, which is easily torn 🙁
Great customer service, wrong product initially delivered but quickly fixed by the Ikape team. Great quality product as well!
About IKAPE Aftersale Service From Customers
★★★★★Excellent customer service
Janusz Smaluch /From CanadaFrom order #2358
★★★★★I bought it for my brother’s birthday gift. He loves it so much and he said the quality is amazing.
Ikape has an excellent customer service. I bought the wrong size at first, Alex @ customer service had a prompt response and sent me the correct one immediately. Highly recommended!!
Wing Shan Lai /From CanadaFrom Order #2356
★★★★★I am completely satisfied with the quality of the product, the fast delivery and the help of the support team with the issues that arise.
György Répás / From HungaryFrom Order #2199
★★★★★I ‘m very satisfyed with this excellent tamper really well calibrated
Ikape have an excellent after sale service,with great communication thank you guys 🙏Nicolas Bojkov /From FranceFrom Order #1879
★★★★★Excellent product quality, and great after sales support from the team!
Will /From AustraliaFrom Order #1838