I ordered a tamper and an espresso station as a gift, and was extremely disappointed in what was received. The tamper was fine, and appears to be walnut wood as stated on the website. However, the espresso station is NOT walnut wood, and instead some kind of very red-tinged wood and does not even come close to matching the tamper, even though in the product photos on the website they look like a perfect match. I contacted the company and they offered a $5 refund. When I said I would prefer an exchange for a less red-tinged product, they stopped responding to my messages completely. Beware of ordering from this company—the product photos are very misleading!
IKAPE Espresso Tamper Station Wooden Coffee Tamper Holder Base
Excellent premium wood
Quality wood and nice walnut colour. Fits 58mm tamper perfectly. Adjustable knob for fitting the different portafilter types is functional but not perfect. Overall, very useful and well made apparatus.
IKAPE Espresso Tamper Station Wooden Coffee Tamper Holder Base
About IKAPE Aftersale Service From Customers
★★★★★Excellent customer service
Janusz Smaluch /From CanadaFrom order #2358
★★★★★I bought it for my brother’s birthday gift. He loves it so much and he said the quality is amazing.
Ikape has an excellent customer service. I bought the wrong size at first, Alex @ customer service had a prompt response and sent me the correct one immediately. Highly recommended!!
Wing Shan Lai /From CanadaFrom Order #2356
★★★★★I am completely satisfied with the quality of the product, the fast delivery and the help of the support team with the issues that arise.
György Répás / From HungaryFrom Order #2199
★★★★★I ‘m very satisfyed with this excellent tamper really well calibrated
Ikape have an excellent after sale service,with great communication thank you guys 🙏Nicolas Bojkov /From FranceFrom Order #1879
★★★★★Excellent product quality, and great after sales support from the team!
Will /From AustraliaFrom Order #1838