Products are gr8, unfortunately a wrong sized tamper was sent, once notified a replacement was immediately dispatched.
Gr8 product, gr8 service
IKAPE Espresso Products Set, Coffee Distributor Tool With ABS V2 Knock Box and Puck Prep Tools
Alex zeng was amazing on helping with this issue. He stayed in communication with me and helped to find a resolution. I appreciate his patience and care. Thank you!
Customer service is fantastic. Fast and very helpful reaction for problem. Items are high quality. I'm recommending this store!
It was a great set. Taste different when you are using this tools.
About IKAPE Aftersale Service From Customers
★★★★★Excellent customer service
Janusz Smaluch /From CanadaFrom order #2358
★★★★★I bought it for my brother’s birthday gift. He loves it so much and he said the quality is amazing.
Ikape has an excellent customer service. I bought the wrong size at first, Alex @ customer service had a prompt response and sent me the correct one immediately. Highly recommended!!
Wing Shan Lai /From CanadaFrom Order #2356
★★★★★I am completely satisfied with the quality of the product, the fast delivery and the help of the support team with the issues that arise.
György Répás / From HungaryFrom Order #2199
★★★★★I ‘m very satisfyed with this excellent tamper really well calibrated
Ikape have an excellent after sale service,with great communication thank you guys 🙏Nicolas Bojkov /From FranceFrom Order #1879
★★★★★Excellent product quality, and great after sales support from the team!
Will /From AustraliaFrom Order #1838