I bought the wrong e61 portafilter to be included in my set but customer service quickly replaced it next day for a 58mm Breville Dual Boiler compatible portafilter. It is worth the price to get this set!
Purchased the wrong size, wrote an email and got the right size delivered.
Also very happy with the quality and the design.
Thank you
Seemed to be high quality tools so far
As a starting espresso hobbyist, there is a lot to learn. And a lot of to purchase. So I settled for iKape based on YT reviews. I think I will be using these for a long time, they full fill all my needs for a price I can afford.
I ordered the wrong size tool kit and the exchange couldn’t have been easier. They were very quick to respond and got the correct size shipped within the next day. Could not recommend more!
About IKAPE Aftersale Service From Customers
★★★★★Excellent customer service
Janusz Smaluch /From CanadaFrom order #2358
★★★★★I bought it for my brother’s birthday gift. He loves it so much and he said the quality is amazing.
Ikape has an excellent customer service. I bought the wrong size at first, Alex @ customer service had a prompt response and sent me the correct one immediately. Highly recommended!!
Wing Shan Lai /From CanadaFrom Order #2356
★★★★★I am completely satisfied with the quality of the product, the fast delivery and the help of the support team with the issues that arise.
György Répás / From HungaryFrom Order #2199
★★★★★I ‘m very satisfyed with this excellent tamper really well calibrated
Ikape have an excellent after sale service,with great communication thank you guys 🙏Nicolas Bojkov /From FranceFrom Order #1879
★★★★★Excellent product quality, and great after sales support from the team!
Will /From AustraliaFrom Order #1838